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FAQs
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Kanpur, UP. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
Once you place an order with Satnam Handicrafts, you will receive a confirmation email within a few minutes. This email will include your order number, a summary of the items purchased, and the total amount charged. If you do not receive this email, please check your spam or junk folder.
If you still cannot find the confirmation email, please contact our customer service team with your order details, and we will be happy to assist you. You can reach us via email at satnamhandicrafts@gmail.com or call us at +91-9358120898.
Thank you for shopping with Satnam Handicrafts!
Can I change my shipping address after my order is placed?
Yes, you can change your shipping address after placing an order, but it depends on the status of your order. If your order has not yet been shipped, please contact our customer service team as soon as possible to update your shipping address. You can reach us via email at satnamhandicrafts@gmail.com or call us at +91-9358120898.
If your order has already been shipped, we unfortunately cannot change the shipping address. In such cases, you may need to wait for the package to arrive at the original address and then arrange for it to be forwarded to your new address.