Welcome to Satnam Handicrafts!

The Terms of Service (ToS) for Satnam Handicrafts are designed to outline the rules and guidelines for using our website and services. By accessing or using our website, you agree to comply with these terms, ensuring a smooth and fair experience for both parties.

1. General Conditions

• Age Requirement: By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. This means you are legally recognized as an adult and capable of entering into binding agreements.
• Legal Use: You are prohibited from using our products for any illegal or unauthorized purposes. This ensures that our products are used responsibly and in compliance with the law.

2. Products and Services

• Product Range: Satnam Handicrafts offers a variety of handcrafted garments, including kimonos, kaftans, and dresses. Each item is crafted with care, reflecting our commitment to quality and traditional craftsmanship.
• Product Descriptions and Pricing: All descriptions of products and their pricing are subject to change without notice. This allows us to update our offerings and prices as needed, ensuring that we provide accurate and current information to our customers.

3. Orders and Payments

• Order Refusal: We reserve the right to refuse any order you place with us. This could be due to various reasons, such as stock availability, issues with payment, or concerns about fraudulent activity.
• Accurate Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. This ensures that your orders are processed smoothly and delivered to the correct address.

4. Shipping and Delivery

• Shipping Costs and Times: Shipping costs and delivery times will vary based on your location and the shipping method selected. This flexibility allows us to cater to customers worldwide, offering various shipping options to meet different needs.
• Customs and Delays: We are not responsible for delays caused by customs or other unforeseen circumstances. While we strive to deliver your orders promptly, certain factors beyond our control may affect delivery times.

5. Returns and Refunds

• Return Policy: Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. This timeframe ensures that returns are managed efficiently and fairly.
• Return Conditions: To be eligible for a return, your item must be unused and in the same condition that you received it. This policy helps maintain the quality and integrity of our products, ensuring that returned items are in resalable condition.

6. Intellectual Property

• Content Ownership: All content on this site, including text, graphics, logos, images, and software, is the property of Satnam Handicrafts and is protected by international copyright laws. This protection ensures that our creative and intellectual efforts are safeguarded against unauthorized use.

7. Limitation of Liability

• Liability Disclaimer: Satnam Handicrafts shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products. This clause limits our liability, protecting us from claims that may arise from unforeseen issues or misuse of our products.

8. Governing Law

• Legal Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of India. This means that any disputes arising from these Terms will be resolved under Indian law, providing a clear legal framework for both parties.

9. Changes to Terms of Service

• Review and Updates: You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. This ensures that our Terms remain relevant and up-to-date, reflecting any changes in our operations or legal requirements.

Contact Information

• Inquiries: Questions about the Terms of Service should be sent to us at satnamhandicrafts@gmail.com. We are here to assist you with any concerns or clarifications you may need regarding these Terms.